PRIVACY POLICY
z3Box Web Hosting

1. INTRODUCTION
This Privacy Policy explains how BSQL Networking ("we," "us," or "our") collects, uses, and protects information when you use our z3Box Web Hosting services, including virtual private server (VPS) and dedicated server rental services (collectively, "the Services").

2. INFORMATION WE COLLECT
2.1 Account Information: We collect and store email addresses for account creation, authentication, service notifications, and communications related to your account and our Services.
2.2 Server Usage Data: We automatically collect technical information related to your server usage, including IP addresses, bandwidth consumption, server performance metrics, and service access logs. This information is used solely for providing, maintaining, and improving our Services.
2.3 Payment Information: We do not collect or store payment card details. All payment processing is handled by Stripe, our third-party payment processor. When you make a payment, you provide your payment information directly to Stripe, which operates under its own privacy policy.

3. HOW WE USE YOUR INFORMATION
3.1 We use your email address for:
Account creation and management
Service notifications and communications
Providing customer support
Sending important service updates

3.2 We use server usage data to:
Monitor service performance
Troubleshoot technical issues
Detect and prevent fraud or abuse
Improve our Services

4. DATA PROTECTION AND SERVER CONTENT
4.1 We respect your privacy and the confidentiality of your data. We will not examine, access, or use the content stored on your server except in the following limited circumstances:
When required by valid legal process (such as a court order or warrant)
When necessary to protect our rights, property, or safety, or the rights, property, or safety of others
To address technical issues or maintain our Services
With your explicit consent

5. DATA SHARING AND THIRD PARTIES
5.1 We do not sell, rent, or trade your personal information to third parties.
5.2 We may share your information with:
Service providers who help us deliver our Services (such as Stripe for payment processing)
Law enforcement or other governmental authorities in response to a legal request or when required by law

6. DATA RETENTION
6.1 We retain your email address for as long as you maintain an active account with us and for a reasonable period thereafter for record-keeping purposes.
6.2 Server usage data is retained for a period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. YOUR RIGHTS
7.1 You have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal requirements)
Opt-out of marketing communications
7.2 To exercise these rights, please contact us using the information provided in Section 10.

8. SECURITY
8.1 We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
8.2 While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. CHANGES TO THIS PRIVACY POLICY
9.1 We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
9.2 You are advised to review this Privacy Policy periodically for any changes.

10. CONTACT US
If you have any questions about this Privacy Policy, please contact us at hello@z3box.net.

Last Updated: March 16, 2025